Mature Market Experts: more mature market news and stats more often – Aging In Place In NYC – Traffic signals in New York are just rough guidelines. -David Letterman This past week I found myself stuck in traffic. Not a big deal happens every day; in fact it’s a tired topic for most urbane city [...]
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Mature Market Experts Event Alert: ICAA Conference – Invest In Results
With the economy flat and budgets tight, it’s important to weigh decisions about where to invest in staff and operations. Get the most bang for your educational buck with the International Council on Active Aging (ICAA) Conference 2009. It’s an investment that guarantees results. The conference’s thought-provoking education includes techniques, strategies and resources that get [...]
Read the rest of this entry »Mature Market Experts Gem of The Day: Senior housing survey: differentiate with technology. . .in 2013
Mature Market Experts: more mature market news and stats more often – So I’ve said it: Technology access for senior housing residents (along with financial counseling on how to sell their homes) should be a differentiator now– while facility unutilized capacity is so obvious and painful. Swapping out aging infrastructure could even save them money [...]
Read the rest of this entry »Mature Market Experts Gem of The Day: Southwest Airlines and Customer Relations
Mature Market Experts: more mature market news and stats more often – Southwest Airlines and customer relations - As many of you know, I am a huge Southwest Airlines fan. The reason is simple, they understand that I can travel with any airline so they go out of their way to treat me (and the [...]
Read the rest of this entry »Mature Market Experts Gem of The Day: Aging in Place & Universal Design Prefab for Boomers and Seniors
Mature Market Experts: more mature market news and stats more often – The Doctor’s Office – In the “old days” (pre-blackberry) you could find yourself being held hostage in a healthcare setting waiting room with nothing to read. Patiently anticipating the call you’d look for something—anything, to pass the time until you heard those words [...]
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